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Getting Help#

Sometimes there are problems that you simply cannot solve yourself. In this case you will get help at the following places:

Community Forum#

The Community Forum at is a customer help customer forum. Volunteer moderators are also available to provide advice and assistance.

To be able to write in the support areas of the Community Forum, you have to verify yourself as a license holder. Log in with the account with which you purchased the license.

As the license holder, you can also activate an additional user for the support areas in your customer area.

Ticket Support#

Through the ticket support you will receive short-term assistance from WoltLab employees during normal office hours (Mon - Fri, from 10 am to 6 pm WET).


Follow us on Twitter to receive news about the development of our products.

GitHub Issues#

If you want to report a bug or contribute your ideas, you can use the Issue Tracker for WoltLab Suite Core on GitHub.